Privacy policy

This privacy policy sets out how Catalysis Communications Ltd uses and protects any information that you give Catalysis Communications Ltd when you use this website.

Catalysis Communications Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Catalysis Communications Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We will collect the following information:

  • Name
  • Contact information including email address
  • Workplace information including job title, company name
  • Other information relevant to customer surveys and/or offers

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Improving our products and services.
  • Periodically sending you promotional emails about new products.
  • We may also use your data in conjunction with third party social media channels including LinkedIn, Instagram, Facebook and Twitter in order to provide you with targeted, relevant information about our products, services or activities.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We intend to protect your personal information and to maintain its accuracy. Catalysis implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use and disclosure. All personal data will be stored on our server located in London, UK.

Data Protection Regulations

We are regulated by the EU General Data Protection Regulation 2018 and DPA 2018.

To ensure compliance with our obligations under these regulations we keep personal data up to date, store and destroy personal data securely, do not collect or retain excessive amounts of data and protect personal data from loss, misuse, unauthorised access and disclosure.

How we use cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. See below for information on the cookies we use.

Links to other websites

Our website may periodically contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Direct Marketing

  • We wish to use your personal information for direct marketing purposes. We will always ask for your consent before using your data for this purpose.
  • If you wish to opt out of us using your personal data for direct marketing then complete this form.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary for a period of 24 months in order to keep you periodically informed regarding our services, activities (e.g. events we are attending or sponsoring) and company updates.

Access to your own personal information

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018 and DPA 2018. If you would like a copy of the information held on you please write to our Senior Information Risk Owner (SIRO) at hello@catalysis.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please contact the Senior Information Risk Owner (SIRO), or send an email, as soon as possible, to the above email address. We will promptly correct any information found to be incorrect.

The right to make a complaint

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues www.ico.org.uk

Please read: https://ico.org.uk/concerns/ for details of how to do this.

At Catalysis Communications Ltd we would really appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Cookies

We use cookies for different functions:

1. Essential cookies
Some cookies are essential for the operation of our website. For example, some cookies allow us to identify registered users and ensure they can access the secure pages. If a registered user opts to disable these cookies, the user will not be able to access these pages.
2. Performance Cookies
We use other cookies to analyse how our visitors use our websites and to monitor website performance. E.g. we use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.